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Parking MetroWaisenhausplatz 19, 3011 Bern
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Parking Altstadt / Parking NeumarktNeumarktstrasse 40, 2502 Biel/Bienne
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P+Rail Interlaken WestFabrikstrasse 4, 3800 Interlaken
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Parking EspacitéAvenue Léopold-Robert 32, 2300 La Chaux-de-Fonds
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Parking du SeyonRue du Seyon 38, 2000 Neuchâtel
Discover this storeEverything you need to know about our fast Swiss Post mail-in repair service, 24h turnaround, pricing, and warranty for Lugano and Ticino customers.
You can easily repair your iPad through our fast, insured Swiss Post mail-in service. Simply book online or contact us to receive your free, prepaid shipping label. Pack your iPad securely, drop it off at any Swiss Post branch or My Post 24 terminal in Lugano (such as Posta Lugano Centro, Lugano Stazione, Cassarate, Molino Nuovo, or Paradiso), and our certified technicians will complete the repair within 24 hours of arrival before returning it safely to your doorstep in Ticino. Alternatively, if you commute north through the Gotthard Base Tunnel to Zurich or Bern, you can visit our physical walk-in workshop at Neuengasse 7 (3 min from Bern HB) for express while-you-wait service in 45–60 minutes.
Thanks to the high-speed Gotthard railway corridor and Swiss Post Priority (A-Post), mail-in transit between Lugano and our workshop is remarkably fast. Standard hardware repairs—such as front screen replacement, battery exchange, and charging port repair—are completed within 24 hours of arrival. Your tablet is then immediately returned via Swiss Post Priority with signature required, meaning you typically have your iPad back within 48 to 72 hours total.
Yes, completely. Every parcel dispatched with our prepaid Swiss Post labels includes full insurance coverage against damage or loss and end-to-end barcode tracking. In addition, we package every repaired iPad in custom, shockproof electrostatic protective enclosures to ensure it arrives at your Lugano residence, office, or USI/SUPSI campus address in pristine condition.
iPad repair prices for Lugano residents are completely transparent and identical to our standard in-store rates. Screen and battery replacements start at fixed Swiss Franc (CHF) rates, clearly displayed in our interactive catalog above. All diagnostic quotes are confirmed upfront before any repair begins, with absolutely no hidden fees.
Yes! Many of our clients from Ticino who travel north to Bern or Romandie choose to visit our central workshops in person. Our Bern workshop at Neuengasse 7 is located right by Bern Hauptbahnhof. Screen and battery replacements can be finished on-site in 45 to 60 minutes while you explore the city.
Yes! Screen replacement is our most frequent iPad service. We replace shattered front glass, malfunctioning touch digitizers, and damaged Liquid Retina/OLED panels across all iPad Pro, Air, Standard, and Mini models. Your university notes, banking files, personal photos, and Apple ID credentials remain 100% untouched throughout the entire repair procedure.
Yes, we install brand-new, high-capacity, certified replacement batteries for all iPad generations. If your iPad drains rapidly in meetings or lectures, throttles performance, or shuts down unpredictably, our technicians will replace the degraded battery cell, perform full battery health calibration and bench testing, and return it backed by our 6-month Swiss warranty.
Every iPad repaired by Repair&Shop is covered by our comprehensive 6-month nationwide Swiss warranty on both replacement parts and technician labor. If you encounter any hardware issues related to our repair, we cover round-trip shipping from Lugano and resolve the matter immediately under warranty. We also provide official diagnostic invoices suitable for Swiss corporate, educational, or household insurance claims.