REPAIR · PROTECT · KEEP GOINGContact
For questions about personal information handled through this Repair&Shop website, contact info@repairandshop.ch.
Information you provide
Depending on the form, we receive your name, email address, telephone number, device details, requested repair, preferred appointment and messages. Do not submit device passwords or unnecessary sensitive information in public forms.
How information is used
Information is used to answer enquiries, prepare repairs or appointments and follow up on your request. The server may also process technical information, including IP addresses and request logs, to provide the website and investigate incidents.
Access and retention
Staff handling your request and technical providers needed to operate the service may access information relevant to their work. Information is retained for the time needed to handle the request and meet applicable obligations. Contact info@repairandshop.ch for details about retention periods, service providers and processing countries.
Cookies and optional services
Your privacy choice is stored in your browser. Google tools configured on the website load only after you agree. You can change your choice using Cookie settings in the footer. The cookie policy explains this in more detail.
Your requests
Contact us to request access, correction or deletion of your information, subject to applicable rules. We may need information to verify your identity. Withdrawing permission for optional services does not prevent you from browsing the catalog or contacting us.