You can easily repair your iPad through our fast, insured Swiss Post mail-in service. Simply book online or contact us to receive your free, prepaid shipping label. Pack your iPad securely, drop it off at any Swiss Post branch or My Post 24 terminal in Lucerne (such as Bahnhof Luzern, Pilatusplatz, or Emmenbrücke), and our technicians will complete the repair within 24 hours of arrival before returning it safely to your doorstep. Alternatively, if you commute or travel to Bern via SBB (just 1 hour from Bahnhof Luzern), you can visit our central workshop at Neuengasse 7 for while-you-wait express repair.

Our Swiss Post mail-in repair is fast and predictable. Most standard hardware repairs—such as screen replacement, battery exchange, and charging port repair—are completed within 24 hours of reaching our workshop. Your device is dispatched back to Lucerne via Swiss Post Priority (A-Post) with signature on delivery, meaning you typically have your iPad back within 48 to 72 hours total.

Yes, completely. Every parcel shipped with our prepaid Swiss Post labels includes full insurance coverage against damage or loss and real-time end-to-end tracking. We also pack every repaired iPad in custom, shockproof electrostatic protective enclosures, ensuring it arrives at your Lucerne address in pristine condition.

iPad repair prices for Lucerne customers are completely transparent and identical to our standard in-store rates. Screen and battery replacements start at transparent fixed Swiss Franc (CHF) rates, clearly shown in our interactive catalog above. All diagnostic quotes are confirmed upfront before any repair begins, with no hidden fees.

Yes! Many of our Lucerne clients who travel or work along the Lucerne–Bern SBB rail corridor drop off their devices in person. Our central Bern workshop is located at Neuengasse 7, 3011 Bern (just a 3-minute walk from Bern main station). Screen and battery replacements can be finished on-site in 45 to 60 minutes while you explore the city.

Yes! Screen replacement is our most requested iPad service. We replace cracked front glass, malfunctioning touch digitizers, and damaged Liquid Retina/OLED panels across all iPad Pro, Air, and Mini models. Your personal photos, documents, apps, and Apple ID credentials remain 100% untouched throughout the repair.

Yes, we install brand-new, high-capacity, certified replacement batteries for all iPad generations. If your tablet discharges rapidly, overheats, or shuts off unexpectedly under heavy workload, our technicians will replace the degraded battery cell in under an hour, complete with safety testing and a 6-month Swiss warranty.

Every iPad repaired by Repair&Shop is covered by our comprehensive 6-month nationwide Swiss warranty on parts and labor. If you experience any hardware issues related to the repair, we will cover round-trip shipping from Lucerne and resolve the problem immediately under warranty. We also supply official diagnostic invoices for Swiss corporate or household insurance claims.