Send your request
Choose your device and describe the fault.
For people working or studying in La Neuveville, a postal repair can fit around the week. Send your device details first so our team can advise on the available options.

Postal service for La Neuveville, Bern / Berne. For an in-person visit, our physical store in Neuchâtel is listed separately with its address and opening hours. Customers in La Neuveville can ask about repair options before preparing a parcel. Keep the model name and a description of the symptoms ready for the team.
Choose your device and describe the fault.
Our team checks your request and confirms the shipping instructions.
Back up your data and pack the device carefully before posting.
Confirm the repair options and return arrangements with our team.
Cracked glass, touch issues or a damaged display.
Repair by postDiscuss battery life and replacement options for your model.
Repair by postGet advice about the port, cable connection or charging fault.
Repair by postTell us about focus, image quality or camera damage.
Repair by postFor in-person service, visit our Neuchâtel store. The service in La Neuveville is available by post only.
NeuchâtelRue des Chavannes 9
2000 Neuchâtel
This page offers postal repair service for La Neuveville. There is no walk-in Repair&Shop branch at this location.
Use the postal repair request form. Our team checks the request and sends the next steps by email.
The price depends on the model, fault and selected repair. Ask our team to confirm repair and shipping costs before sending the device.
Timing depends on delivery, diagnosis and parts availability. Our team confirms an estimate for your device.
Back up your data, remove accessories that are not needed and pack the device securely. Follow the instructions sent by our team.
Yes. The physical stores are listed separately in our store directory with their real addresses and opening hours.
Tell us about your device and the problem. Our team will confirm the next steps by email.