REPAIR · PROTECT · KEEP GOINGSend your request
Choose your device and describe the fault.
Shipping by post only
Device repair by post in Val-de-Ruz
You can ask about screen, battery and charging repairs from Val-de-Ruz without visiting a local branch. This service is handled by post, with the next steps confirmed by email.
- Receive the next steps by email
- Pack and send your device
Val-de-RuzShipping by post only
Neuchâtel
Device repair from Val-de-Ruz
Postal service for Val-de-Ruz, Neuchâtel. For an in-person visit, our physical store in La Chaux-de-Fonds is listed separately with its address and opening hours. When requesting camera or hardware help from Val-de-Ruz, explain when the problem started and whether the device has been dropped or exposed to moisture.
Your repair by post, step by step
Receive the next steps by email
Our team checks your request and confirms the shipping instructions.
Pack and send your device
Back up your data and pack the device carefully before posting.
Review the diagnosis and return
Confirm the repair options and return arrangements with our team.
Repairs for your devices
Screen repair
Cracked glass, touch issues or a damaged display.
Repair by postBattery replacement
Discuss battery life and replacement options for your model.
Repair by postCharging problems
Get advice about the port, cable connection or charging fault.
Repair by postCamera repair
Tell us about focus, image quality or camera damage.
Repair by postVisit a store
La Chaux-de-FondsPrefer to visit a store?
For in-person service, visit our La Chaux-de-Fonds store. The service in Val-de-Ruz is available by post only.
La Chaux-de-FondsRue Daniel-Jeanrichard 17A
2300 La Chaux-de-Fonds
Postal repair questions in Val-de-Ruz
01Is there a Repair&Shop store in Val-de-Ruz?
This page offers postal repair service for Val-de-Ruz. There is no walk-in Repair&Shop branch at this location.
02How do I send my device from Val-de-Ruz?
Use the postal repair request form. Our team checks the request and sends the next steps by email.
03What does a postal repair cost?
The price depends on the model, fault and selected repair. Ask our team to confirm repair and shipping costs before sending the device.
04How long will the repair and delivery take?
Timing depends on delivery, diagnosis and parts availability. Our team confirms an estimate for your device.
05How should I prepare my device?
Back up your data, remove accessories that are not needed and pack the device securely. Follow the instructions sent by our team.
06Can I visit a physical store instead?
Yes. The physical stores are listed separately in our store directory with their real addresses and opening hours.
Shipping by post only
Start a postal repairArrange your repair from Val-de-Ruz
Tell us about your device and the problem. Our team will confirm the next steps by email.